The Innovation Continues – New Patient Features

By: | Tags: | Comments: 0 | August 2nd, 2018

Founded in 1936 by Dr. Eugene Jewett, the clinic has served generations of Central Floridians. Jewett was renowned for developing treatment and surgical devices, as well as for giving back to the community and around the world.

Their founder’s innovative spirit continues to inspire his successors, Jablonski says. Jewett Orthopaedic is one of only two outpatient surgery centers in the state of Florida to now offer outpatient robotic-arm assisted total knee application for use with its Mako System. This latest advancement in joint replacement surgery transforms the way total knee replacements are performed.

“The robotic technique is much less invasive and much more precise,” he says. For the right patient, the outpatient setting offers “the best outcome at a much lower cost.”

Lowering costs while maintaining high quality is key to the clinic’s philosophy, Jablonski says. Another tenet of that philosophy is enhancing patients’ experience.

Aware of people’s busy schedules, the clinic has implemented several features for patients’ convenience:

1. A 24/7 Patient Contact Center where calls are answered by a Jewett team member 365 days a year

2.Electronic check-in process, mobile scheduling, and completion of most paperwork via any device

3.New patient-centered check-in kiosks in each office to make check-in more efficient

4. Three of the nation’s first orthopaedic specialized walk-in clinics, open late and on Saturdays

Jewett’s staff and 30 physicians also continue to reflect their founder’s generosity, donating services to any area local high schools, Kids Beating Cancer, Habitat for Humanity, Grace Medical Home and Shepherd’s Hope just to name a few.

Fulfilling Jewett Orthopaedic Clinic’s legacy, Jablonski says, means striving every day “to be innovative and to give back – and to always have what’s best for the patient in mind.”