Jewett Orthopaedic Partners With Clearwave Corporation to Launch New Patient-Focused Check-In System

By: | Tags: | Comments: 0 | May 7th, 2018

Jewett Orthopaedic Clinic has selected the Clearwave Corporation Patient Information Exchange, healthcare kiosk and service-based solutions to help launch a new, state-of-the art patient check-in system that caters to patient needs. The enhanced patient check-in process will improve the patient experience, cut patient wait time and produce a more efficient insurance verification and eligibility process.

The Clearwave system enables patients to quickly and easily provide necessary information for check-in and allows the Jewett staff to concentrate on assisting patients with important insurance verification and follow-up processes, instead of the typical paperwork that is historically time consuming.

“We are committed to providing our patients with the best possible care from the moment they walk into our offices. The Clearwave solution allows us to automate a typically manual process, which not only allows us to provide more personal attention to our patients, but we are also reducing data entry errors and improving the quality of data we are using for claim submittal and billing purposes,” said C. Chad Wiggins, CEO for Jewett Orthopaedic Clinic.

“We designed the Clearwave solution with the patient in mind. We wanted to offer providers a more efficient and accurate way to collect patient demographic and eligibility information,” said Gerard White, CEO for Clearwave Corporation. “I believe that with our current solution offering we have successfully blended quality self-service with efficiency that helps both the patient and healthcare provider realize dramatic results.”

Through various points of reference (at check-in through a Clearwave kiosk, through the integration with a provider’s PMS or HIS system and through Clearwave’s proprietary system), Clearwave receives patient data and cross references it to create a single identifier for a patient to ensure that the most accurate and up-to-date patient data is used when verifying plan benefits and submitting claims. Once the patient has been recognized, Clearwave then securely shares the patient data through its network connecting various healthcare entities and backend systems to help keep the patient data in synch while also enhancing the continuity of patient care.

Clearwave’s patient information exchange is the epicenter of a larger and more comprehensive portfolio of solution modules that enhances an organization’s existing systems while improving current processes. Clearwave allows healthcare organizations to share patient data, lower healthcare administration costs, comply with federal and state regulations and improve the patient experience.

About Clearwave
Clearwave is headquartered in Atlanta, GA. The company is the leading provider of Patient Information Exchange software, kiosk and service-based solutions. Clearwave’s Patient Information Exchange software integrates with healthcare provider existing systems and processes to verify patient demographics, insurance and payment information resulting in improved cash flow and administrative processes while enhancing patient experiences. Please visit for more information.

About Jewett Orthopaedic Clinic

Jewett Orthopaedic Clinic is recognized worldwide as a leader and pioneer in high quality personalized orthopaedic care — a true destination medical practice, treating more than 250,000 patients every year. Jewett Orthopaedic Clinic currently serves as team physicians for the NBA’s Orlando Magic, Orlando Solar Bears, University of Central Florida, Rollins College, and the Orlando Ballet. To learn more about Jewett Orthopedic Clinic or to schedule an appointment, 24/7 Appointment Line (407) 629-2444 or visit